刘胜强. (2022). 客户体验101: Customer experience 101. 人民邮电出版社.
Chicago Style (17th ed.) Citation刘胜强. 客户体验101: Customer Experience 101. 人民邮电出版社, 2022.
Cita MLA刘胜强. 客户体验101: Customer Experience 101. 人民邮电出版社, 2022.
Atenció: Aquestes cites poden no estar 100% correctes.